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Terms & Conditions

Ordering
When purchasing items from gallerybobbin.com you are agreeing to our terms and conditions. Once you have placed your order you will receive an e-mail confirming that we have received you order.
Returns & Replacements
We are happy to exchange or refund goods within 14 days. We expect any returns to be in perfect condition and presented with a proof of purchase. Gallery Bobbin will not accept the return if the goods have been used or incorrectly packed. We would like you to be aware of that you are responsible for any returned goods until the items have made it back to us, and will strongly advise that a proof of postage is purchased when arranging your return. Please note that we will not refund delivery charges.

To authorise your return please use our contact form and we will let you know where you return should be sent. 
Shipping & Delivery
Orders will be processed within 1-2 working days of being placed. Once dispatched please allow 5 days for your goods to arrive within mainland UK. 7 – 10 days for Europe and 10-12 days for the rest of the world. Please be aware of that once your parcel leaves the UK Gallery Bobbin cannot be held responsible to foreign customs fees, nor the hold of items in customs. Please take this into account before placing your order.

All our fine art prints are shipped rolled in Kraft paper in a heavy weight tube for protection unless you have specifically requested for your print to be shipped flat and paid a slightly higher postage and packaging fee. Please get in touch prior to placing your order if you would like your print shipped flat or especially insured and we will give you alternative quotes for such services.
Privacy & Security
Gallery Bobbin may use you personal details such as your e-mail address to send you promotional offers and to let you know what we are up to in form of curating future events, however we will never pass you personal details onto any third party.
Pricing & Product Description
All our prices on our website are pounds sterling and postage and packaging are not included. Our product images and descriptions aims to be as accurate as possible however please be aware of that there might be some slight variation in colour or sizing caused by the software you are using . Gallery Bobbin cannot be held responsible for such variations.
Payment
All payments made on www.gallerybobbin.com are processed via PayPal. This allows you to purchase goods from us with your credit or debit card or with your own PayPal account. Using PayPal means that all transactions are secure and no sensitive payment information is held on our server.

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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